EU consumer group calls for ‘urgent investigations’ of generative AI risks

Consumer groups in Europe are urging authorities to protect consumers against the risks of generative AI, like ChatGPT.

On Tuesday, the European Consumer Organization (BEUC), representing consumer groups from 13 European countries, published a call to action(opens in a new tab), citing generative AI’s ability to spread disinformation, entrench bias and discrimination, and create scams.